Legal

Privacy Policy

Last updated: August 23, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Account information (name, email, company)
  • Domain and DNS configuration data
  • API usage and performance metrics
  • Support communications
  • Payment information (processed securely by our payment providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Lodge a complaint with supervisory authorities

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Domainly

Email: privacy@domainly.dev

Address: Pokhara, 20, Nepal

Questions about our privacy practices?

Our team is here to help clarify any concerns about how we handle your data.